Affordability & Discount Programs
Platinum Connect participates in two federal and state affordability programs: Affordable Connectivity Program (ACP) and Lifeline.
What are the programs?
Affordable Connectivity Program (ACP):
ACP is an FCC benefit program that helps you save on your Internet bill, getting high speed Internet for a reduced cost.
The Affordable Connectivity Program is administered by USAC with oversight from the Federal Communications Commission (FCC).
Lifeline Assistance Program:
Lifeline is a federal benefit that lowers the monthly cost of your telephone or internet service.
Depending on eligibility, you can qualify for BOTH Lifeline and ACP discounts.
How much do I save?
ACP:
Get a service discount of $30/mo. This means you can get Internet service for just $9.95/mo after discount*
Lifeline:
Your choice of discount* on your telephone service OR your Internet service
- Telephone discount: $6.50
- Internet discount: $9.25
* one service discount per household. Discount applies to service tier only, taxes, fees and equipment are not discounted
How can I qualify?
ACP:
- You, or your child or dependent are enrolled in government programs like Medicaid, SNAP, WIC, or others, or,
- Based on your household income
- You must recertify every year to continue your discountLearn more about how to qualify.
Lifeline:
- Based on your household income
- Based on if you use SNAP, Medicaid or other programs
- You must recertify every year to continue your discount
Learn more about how to qualify.
How do I sign up?
ACP:
Learn more about the program by visiting https://www.affordableconnectivity.gov
Questions about ACP?
Learn more about the program by visiting https://www.affordableconnectivity.gov
Lifeline:
1. Qualify
Apply to confirm you qualify for the Lifeline program. Use the Lifeline National Verifier to enter your information, create an account, and see if you qualify.
2. Have us apply your Lifeline discount to your Platinum Connect bill
If you qualify, you have 90 days to sign up for Internet service. If you already have Internet service, you can ask us to apply your Lifeline benefit to your current Internet service.
You may need to show other documents
If the Lifeline National Verifier is not able to prove that you qualify with only the information given, they may ask you to show official documents as proof.
If they ask you for official documents, you will be able to upload the documents right away or save your application and come back later. See the full list of accepted documents.
You have 45 days after you start the application to finish it.